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Domestic Shipping: The Folklore offers efficient and low cost domestic delivery within the United States via USPS. Domestic orders arrive within 1-5 business days depending on the shipping option selected at checkout. All orders placed during the business week are processed and shipped within 24 hours.
Orders made over the weekend will ship the following business day. You will receive a shipping confirmation email containing a USPS tracking number once a shipping label is created. All U.S. (excluding Alaska, Hawaii, and exterior provinces) orders over $250 are eligible for free standard shipping, no discount code is required.
International Shipping: International shipping options are available for all countries. International orders arrive within 2-12 business days depending on the shipping option selected at checkout. For international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means that all relevant import taxes and duties must be paid by the receiver upon delivery. For more information on how international taxes are calculated click here.
All international orders placed during the business week are processed and shipped within 24 hours. Orders made over the weekend will ship the following business day. You will receive a shipping confirmation email containing a tracking number once a shipping label is created.
Gift Options: If you are purchasing merchandise as a gift and would like items sent to a person other than yourself, please check the gift option at checkout. Customizable notes can be included as well as a gift receipt.
Tracking: You can trace the status of delivery with the tracking number automatically emailed to you after the order ships. U.S. customers can track packages via USPS here. International customers can track their packages using the tracking system on their selected couriers’ website.
In the event that you need assistance with your order’s delivery or collection please don’t hesitate to email us at firstname.lastname@example.org or call us at +1 (212) 548-6591 between 9 AM - 6 PM, Monday - Friday.
*Local sales tax will be charged on all U.S. orders (where applicable).